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- Cancellation Policy
- CANCELLATION BY THE CUSTOMER
After placing an order, in case you want to cancel your order, you can easily do so until it has not been processed or shipped by us and is in our warehouse. Any amount already paid by you will be refunded back. Contact our customer support to help you with this process as swiftly as possible. We will not be able to cancel those orders that have been already processed and shipped.
Get in touch with us via our contact form. Alternatively, look for the order support contact information provided in your order receipt e-mail. Allow us reasonable time to track the order status and thereby cancel it for you.
- CANCELLATION BY JUST NUTS
While our endeavour is to ensure that every order that has been successfully placed with Just Nuts, there are some situations in which we may have to cancel the order(s). some of the situations that may result in your order being cancelled include (but not limited to):
- Limitations on quantities available for purchase;
- Inaccurate or insufficient address;
- Product no longer available or temporarily out of stock;
- Inaccuracies or errors in product pricing or information.
We will contact you within 2 business days of such cancellation and give you the option to exchange / refund / cancel the order based on your convenience.